A branded help center
Give customers a polished place to discover answers before they open a ticket.
Hosted Help center for SaaS
Customer support platform for SaaS
Give customers a hosted help center to find answers and request for help, and give your team the context to focus on what matters.
Acme support
How can we help?
Search for answers
Getting started
Billing
Account settings
See Supahelp in action
One support experience, from answers to action
Give customers a clear path to answers, requests, and the team behind them.
Help requests with context
Collect the details your team needs with structured, guided request forms.
One workspace for support
Turn questions, feedback, and follow-ups into a clear shared picture.
Features you will get
Your help center, on your domain
Make support feel like a natural part of your product with a custom domain and your own brand.
Full control, without the upkeep
Edit pages, forms, and navigation from one intuitive workspace—no engineering queue required.
Streamline requests
Capture requests from customers in one place and in the structure your team actually want.
See what needs attention
Spot patterns across requests so you can prioritize the work that matters most.
Keep customer context close
Bring customer history and the conversations around each request into one place.
Built for a team effort
Share ownership, invite the right people, and make every reply more useful.
Simple, transparent pricing
Plan comparison
Free
$0
Free
- 2,000 non-recurring AI credits
Essential
$19
per seat
- 10,000 AI credits
Frequently Asked Questions
What is Supahelp?
Supahelp is a hosted help center and customer request hub that gives customers answers and gives your team the context to act quickly.
Can I import my existing help articles?
Yes. Bring your existing articles over, then organize and refine them in the same place your team manages customer requests.
Can I use my own domain for the help center?
Yes. Publish your help center on a custom domain so the support experience feels like part of your product.
How does Supahelp capture context for bug reports?
You can create structured request flows that prompt customers for the details, files, and answers your team needs to investigate quickly.
How secure is my data?
Supahelp is designed to keep your support workspace organized and access-controlled. Your team decides who can view and manage requests.
Do I need engineering to set this up?
No. The workspace is designed for support and product teams to launch and maintain their help center without waiting on an engineering queue.